Our airport shuttle service takes you safely, comfortably and on time to all airports in Germany and/or picks you up there. And that 365 days a year, around the clock.
Booking/cancellation of airport shuttle services
You can submit your booking requests up to 72 hours before the travel time. Please understand that booking requests that we receive later can only be accepted subject to availability. Cancellations up to 48 hours before the time of travel are free of charge for you.
Transfer TO THE airport
To book the transfer, you need your flight details and the desired pick-up time. If you do not want to give us these, we will be happy to set them for you (depending on the airport and departure time approx. 3.5 to 4.5 hours before departure). In each case, we choose a pick-up time that ensures you arrive at the airport on time.
Your driver will be ready to pick you up punctually at the pick-up time agreed in the booking.
Transfer FROM Airport
For airport pickup, our staff will contact you on your mobile number after you land. Once you are ready to be picked up, you can call our representative and you will be picked up at the respective terminal of your landing.
At Frankfurt Airport, this is the “Meeting Point” in Hall B at exit number 3 when you arrive at Terminal 1. Our driver can be recognized by the sign with the Adé logo.
When you arrive at Terminal 2, after passing through the customs area, please also go to the “Meeting Point” there in Hall E. There you will be picked up by one of our employees.